Subject: Ticket Assigned - Feedback or suggestions
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 22 Oct 2021 16:38:56 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Hi, please help me to release the amount and credit to my account. I hafve two transaction placed but not succesfully checked out but the amount was deducted from my account. Now the bank asked me to contact the merchant to get the release of the amount. 

See the below details for your reference. 

Amount: AED 14.75 twice
Last 4 digit of card: 7231
Authorization ID 432491 and 142768

Please help me to get the refund as soon as possible. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3229366