Subject: Ticket Assigned - no update on my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Oct 2021 16:14:28 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  no update on my order 
Order #6358202277

it's been 12 days and my order is still in processing status, i don't receive any email or text messages if it is ready for pickup
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3250434