Subject: New Reply Received - NEED ESCALATION
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 16 Oct 2021 08:34:57 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  NEED ESCALATION  Ticket comment <div dir="ltr">Dear,<div><br></div>
<div>Kindly be informed that still i did not receive my refund till now.so kindly provide me with a valid explanation.Thank you</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 15 Sept 2021 at 10:16, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<span rel="tempredactor" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">​</span><br>
</div>
<div style="box-sizing:border-box" dir="ltr">Thank you for your prompt response.</div>
<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><span dir="ltr" rel="tempredactor" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would like to inform you that if the amount has still not appeared in your account kindly share with us stamped bank statement from the date of <strong>22</strong>/08/2021 till <strong><u>today </u></strong>so we will forward that to our concern team to investigate further and we can be able to fix that for you optimally We'd appreciate your understanding and cooperation with us</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3103374