Subject: New Reply Received - NEED ESCALATION
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 14 Oct 2021 12:56:22 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  NEED ESCALATION  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Attached part in the picture was not available in the packaging, to lock wheels in rear axle. Kindly either send a team member to fix the stroller without this or just send a part so I can fix it. Thanks.</div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Regards,</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Hamza</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
055-3082687</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, October 14, 2021 12:58:12 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3223445] - NEED ESCALATION
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<div dir="ltr">Hi Hamza,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div><span>The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043267273006'>20211013_223239.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3223445