Subject: Ticket Assigned - on validation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Oct 2021 17:13:50 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  on validation hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507649354 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552106343            09:00 PM, 13th Oct                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:02 PM, 13th Oct                   Sohaib                   .           09:02 PM, 13th Oct                     hello                    My order says payment is verifying, due to delay in entering the code           09:02 PM, 13th Oct                     hello                    What needs ti be done?           09:03 PM, 13th Oct                     hello                    To           09:03 PM, 13th Oct                     hello                    Dont know when it will be verified           09:03 PM, 13th Oct                     hello                    Hello u there?           09:04 PM, 13th Oct                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           09:06 PM, 13th Oct                     hello                    Ok           09:06 PM, 13th Oct                   Sohaib                   Kindly note that your order is under confirmation process We would request you to allow us a few hours while we can finish that optimally           09:08 PM, 13th Oct                     hello                    Hope it will be confirmed           09:08 PM, 13th Oct                     hello                    Do i need to do anything?           09:08 PM, 13th Oct                   Sohaib                   We would request you to allow us a few hours while we can finish that optimally           09:09 PM, 13th Oct                     hello                    Ok           09:09 PM, 13th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:13 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3223131