Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Oct 2021 18:07:10 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502505955            09:58 PM, 08th Oct                   Sohaib                   Hi ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you           09:59 PM, 08th Oct                     hi                    Hi , I didn't get my refund till now , may i know what is the reason? Because i want to reorder           10:00 PM, 08th Oct                   Sohaib                   Could you Please share your order number so we can be able to assist you optimally? We appreciate your cooperation,,            10:00 PM, 08th Oct                     hi                    9505439493           10:00 PM, 08th Oct                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           10:01 PM, 08th Oct                     hi                    Ok           10:01 PM, 08th Oct                   Sohaib                   We would like to inform you that we have processed the refund of the amount (AED25.38) on (04/10/2021) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           10:05 PM, 08th Oct                     hi                    Okay           10:05 PM, 08th Oct                   Sohaib                   Is there anything else I can help you with?           10:06 PM, 08th Oct                     hi                    Thankyou           10:06 PM, 08th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:06 PM, 08th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3202137