Subject: Ticket Assigned - NEED ESCALATION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Oct 2021 16:40:43 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  NEED ESCALATION User                    Good evening!           08:35 PM, 07th Oct                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:36 PM, 07th Oct                     User                    Auctally we had ordered 2 things and it is delivered to us successfully...but it is still shown processing and not yet delivered in the my orders section...so even my shukran points are not credited to my account...so could you please check           08:36 PM, 07th Oct                   Sohaib                   .           08:37 PM, 07th Oct                     User                    ?           08:37 PM, 07th Oct                     User                    Order numbers:           08:37 PM, 07th Oct                   Sohaib                   .Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            08:37 PM, 07th Oct                     User                    Ok sure...1 min           08:37 PM, 07th Oct                     User                    1) 1605183397           08:38 PM, 07th Oct                     User                    2) 1605223975           08:38 PM, 07th Oct                   Sohaib                   We are truly sorry for any delay happened. we'd appreciate Your patience. Please hold for a moment while we gather those details for you.           08:38 PM, 07th Oct                     User                    Ok sure...no problem??           08:38 PM, 07th Oct                   Sohaib                   We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already collected your order.           08:39 PM, 07th Oct                   Sohaib                   Is there anything else I can help you with?           08:39 PM, 07th Oct                     User                    Ok...thank you!           08:39 PM, 07th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:39 PM, 07th Oct                     User                    Thank you...same to you           08:40 PM, 07th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3199126