Subject: Ticket Assigned - c&c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Oct 2021 16:46:14 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&c hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9506324450 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  561804399            08:36 PM, 06th Oct                     hi                    Ok           08:38 PM, 06th Oct                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:38 PM, 06th Oct                     hi                    Hi sohaib           08:38 PM, 06th Oct                     hi                    I have placed an click and collect order           08:39 PM, 06th Oct                     hi                    When i had placed an order it was showing thT u will get it by tomorrow           08:39 PM, 06th Oct                     hi                    But still no update           08:39 PM, 06th Oct                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           08:39 PM, 06th Oct                     hi                    Sure           08:39 PM, 06th Oct                   Sohaib                   We see that you have placed your order on Oct 5, 2021. We would like to inform you that click and collect orders are usually delivered to the stores and are ready to pick up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for -collection.           08:40 PM, 06th Oct                     hi                    So ideally i should get by tomorrow right?           08:41 PM, 06th Oct                   Sohaib                   Kindly expected that within tomorrow           08:42 PM, 06th Oct                     hi                    ?           08:42 PM, 06th Oct                   Sohaib                   Is there anything else I can help you with?           08:43 PM, 06th Oct                     hi                    Nope           08:44 PM, 06th Oct                     hi                    Thank you           08:44 PM, 06th Oct                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:45 PM, 06th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3194658