Subject: Ticket Assigned - Damaged item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Oct 2021 15:51:09 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item Order number :9505479358

The velvet pumpkin ottoman is damaged, it has cut lines.
There is only one left in stock i want to order but I had a discount on the previous one? Would i get a discount since i want to replace and it wasn’t a fault from my side?

Regards,
Fatima

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3170682