Subject: Ticket Assigned - Conversation with bablu singh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Sep 2021 21:03:55 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bablu singh bablu singh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bablu singh Bot:  Hi Bablu Singh ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563098036            12:46 AM, 30th Sep                     bablu singh                    Still waiting           12:47 AM, 30th Sep                   Sohaib                   Hi Bablu  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:48 AM, 30th Sep                     bablu singh                    Yes please thanks           12:48 AM, 30th Sep                   Sohaib                   Could you Please share your order number so we can be able to assist you optimally? We appreciate your cooperation,,            12:48 AM, 30th Sep                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           12:50 AM, 30th Sep                     bablu singh                    9505244487           12:50 AM, 30th Sep                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           12:50 AM, 30th Sep                   Sohaib                   We would be happy to help you. However for us to check and investigate, we would need some more information.           12:51 AM, 30th Sep                     bablu singh                    Please do it quick           12:51 AM, 30th Sep                     bablu singh                    Ok what information do not           12:51 AM, 30th Sep                     bablu singh                    What information do not           12:52 AM, 30th Sep                   Sohaib                   As we can see that your order has been picked up successfully on 29/09/2021           12:52 AM, 30th Sep                     bablu singh                    Yes it's been picked up by self only but you guys have gave me pairs of ladies socks it's so discussing           12:54 AM, 30th Sep                     bablu singh                    I very angry with this           12:54 AM, 30th Sep                     bablu singh                    Will you reply now           12:56 AM, 30th Sep                   Sohaib                   We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.           12:58 AM, 30th Sep                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           01:01 AM, 30th Sep                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           01:03 AM, 30th Sep                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:03 AM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3165028