Subject: Ticket Assigned - NEED ESCALATION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Sep 2021 19:09:31 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  NEED ESCALATION asghar hussain surahio                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asghar hussain surahio Bot:  Hi Asghar Hussain Surahio ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9504503602 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544327259            11:04 PM, 29th Sep                   Sohaib                   Hi Asghar  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:05 PM, 29th Sep                     asghar hussain surahio                    Hi           11:05 PM, 29th Sep                     asghar hussain surahio                    Please update me status of my order           11:05 PM, 29th Sep                     asghar hussain surahio                    It ordered on 25th September           11:05 PM, 29th Sep                     asghar hussain surahio                    9504503602           11:05 PM, 29th Sep                     asghar hussain surahio                    Order no           11:06 PM, 29th Sep                   Sohaib                   We sincerely apologize for any inconvenience caused to you However as we can see that delay happened in your order 9504503602           11:07 PM, 29th Sep                   Sohaib                   We sincerely apologize for any inconvenience caused to you However as we can see that delay happened in your order 9504503602           11:07 PM, 29th Sep                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:07 PM, 29th Sep                     asghar hussain surahio                    Actually tommorow night i m going to my country           11:07 PM, 29th Sep                     asghar hussain surahio                    Before i want my order           11:07 PM, 29th Sep                   Sohaib                   Rest assured that We will do our best to arrange that for you very soon.           11:08 PM, 29th Sep                     asghar hussain surahio                    Thanks           11:08 PM, 29th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:09 PM, 29th Sep                     asghar hussain surahio                    Please escalate it on priority. Thanks           11:09 PM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3164712