Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Sep 2021 17:52:26 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8105418158 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96598745014            09:46 PM, 29th Sep                     hello                    okay           09:46 PM, 29th Sep                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:46 PM, 29th Sep                     hello                    hello how are you           09:46 PM, 29th Sep                     hello                    it says order will be delivered today           09:47 PM, 29th Sep                     hello                    i cant take it today can you please change for it to be delivered on next saturday please           09:47 PM, 29th Sep                     hello                    not this saturday the next one 9/10           09:48 PM, 29th Sep                   Sohaib                   We sincerely apologize for any inconvenience caused to you However we would advise you when our courier agent be untouched with you you can request that from him directly and he will assist you optimally We would appreciate your understanding and cooperation with us           09:49 PM, 29th Sep                     hello                    okay           09:51 PM, 29th Sep                   Sohaib                   Is there anything else I can help you with?           09:51 PM, 29th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:52 PM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3164385