Subject: New Reply Received - تم سحب مبلغ ولم يتم اكمال الطلب
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 21:40:19 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  تم سحب مبلغ ولم يتم اكمال الطلب   Ticket comment <div dir="rtl">
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<span>-</span><span>رقم</span><span><span> </span></span><span>عملية</span><span><span> </span></span><span>التحويل</span><span><span> </span></span><span>(</span><span>Transaction number</span><span>)</span><span>.<span> </span></span>
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<span>تم</span><span><span> </span></span><span>التواصل</span><span><span> </span></span><span>مع</span><span><span> </span></span><span>البنك</span><span><span> </span></span><span>وافاد</span><span><span> </span></span><span>انه</span><span><span> </span></span><span>لايوجد</span><span><span> </span></span><span>رقم</span><span><span> </span></span><span>عملية</span><span><span> </span></span><span>تحويل</span><span><span> </span></span><span>ويوجد</span><span><span> </span></span><span>الرقم</span><span><span> </span></span><span>المرجعي</span><span><span> </span></span><span>الذي</span><span><span> </span></span><span>يوضح</span><span><span> </span></span><span>اسم</span><span><span> </span></span><span>المتجر</span><span></span><span>(مرفق</span><span><span> </span></span><span>صورة)</span>
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<span>-<span> </span></span><span>رمز</span><span><span> </span></span><span>التحقق</span><span><span> </span></span><span>(</span><span><span> </span>Authorization number</span><span>الرجاء</span><span><span> </span></span><span>التواصل</span><span><span> </span></span><span>مع</span><span><span> </span></span><span>البنك</span><span><span> </span></span><span>الخاص</span><span><span> </span></span><span>بحضرتك</span><span><span> </span></span><span>للتزويد)</span><span><span> </span></span>
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<span>تم</span><span><span> </span></span><span>التواصل</span><span><span> </span></span><span>مع</span><span><span> </span></span><span>البنك</span><span><span> </span></span><span>وافاد</span><span><span> </span></span><span>انه</span><span><span> </span></span><span>لايوجد</span><span><span> </span></span><span>رقم</span><span><span> </span></span><span>رمز</span><span><span> </span></span><span>تحقق</span><span><span> </span></span><span>اذا</span><span><span> </span></span><span>تم</span><span><span> </span></span><span>الدفع</span><span><span> </span></span><span>عن</span><span><span> </span></span><span>طريق</span><span><span> </span>Applepay</span>
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<span>-<span> </span></span><span>تاريخ</span><span><span> </span></span><span>الاقتطاع</span><span>.<span>   <span> </span></span>20/9/2021<span> </span></span><span>(</span><span>1</span><span>:</span><span>12<span> </span></span><span>ص)</span>
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<span>-<span> </span></span><span>كشف</span><span><span> </span></span><span>حساب</span><span><span> </span></span><span>(مرفق</span><span><span> </span></span><span>صور</span><span><span> </span></span><span>للعملية</span><span><span> </span></span><span>من</span><span><span> </span></span><span>كشف</span><span><span> </span></span><span>الحساب)</span><span>.<span> </span></span>
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<span>-<span> </span></span><span>المبلغ</span><span><span> </span></span><span>المقتطع</span><span>. 199.65<span> </span></span><span>ريال</span>
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<span>-<span> </span></span><span>رقم</span><span><span> </span></span><span>البطاقة</span><span><span> </span></span><span>التي</span><span><span> </span></span><span>تم</span><span><span> </span></span><span>الدفع</span><span><span> </span></span><span>عن</span><span><span> </span></span><span>طريقها</span><span>.<span> </span></span><span>(آخر</span><span><span> </span></span><span>٤</span><span><span> </span></span><span>ارقام</span><span><span> </span></span><span>حسب</span><span><span> </span></span><span>النظام</span><span><span> </span></span><span>حفاظا</span><span><span> </span></span><span>على</span><span><span> </span></span><span>سرية</span><span><span> </span></span><span>المعلومات</span><span><span> </span></span><span>)</span>
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<span>**** **** **** 3362</span>
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<span>-<span> </span></span><span>الايميل</span><span><span> </span></span><span>المرتبط</span><span><span> </span></span><span>لدينا</span><span>.</span>
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<span><span> </span>[email-masked]<img id="id-2F3A9372-6A5D-49D1-9648-2E4D5A35C9D8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI2MDM3Mjk2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.69VrVtc1YUpCMkmRgNq9hY1TZyLMMOKgRowpJYp-raY" alt="Image.jpeg" style="max-width: 100%"><img id="id-3CA627A5-20F7-4FE0-AA33-B78F2E6650B7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI2MDM3Mjk3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q91sNBhuUbJDkLHrKrKi-UkMRaB3um8K5bK_TZpWLR0" alt="Image.jpeg" style="max-width: 100%"><img id="id-635B148B-D2F8-4C53-9304-27A7A33A5A9F" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI2MDM3Mjk3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gfDD1pjzdYPFR_zxH863mSozrTDPrt4kbrafuJ09WCw" alt="Image.jpeg" style="max-width: 100%"></span>
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<font style="font-size:11pt" color="#000000"><b>من:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> Wednesday, September 22, 2021 1:06:24 PM<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> Re: [#3124133] - تم سحب مبلغ ولم يتم اكمال الطلب</font>
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<div dir="rtl">مرحبا نوف,</div>
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<div dir="rtl">شكرا لتسوقكم وتواصلك معنا.<br>
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 الرجاء تزويدنا بالبيانات التالية لنتمكن من المساعدة بالشكل الأمثل:<br>
-رقم عملية التحويل (Transaction number).<br>
- رمز التحقق ( Authorization numberالرجاء التواصل مع البنك الخاص بحضرتك للتزويد)<br>
- تاريخ الاقتطاع<br>
- كشف حساب<br>
- المبلغ المقتطع<br>
- رقم البطاقة التي تم الدفع عن طريقها.<br>
- الايميل المرتبط لدينا<br>
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لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.<br>
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اصدقائك<br>
فريق الدعم</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3124133