Subject: Ticket Assigned - Conversation with samia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Sep 2021 20:44:47 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samia samia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  samia Bot:  Hi Samia ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9694406681 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971563481240            12:31 AM, 08th Sep                   Sohaib                   Hi Samia ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:33 AM, 08th Sep                   Sohaib                   We can see that you're contacting us regarding your order: 9694406681 Could you please let us know How we can help you with           12:35 AM, 08th Sep                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           12:37 AM, 08th Sep                   Sohaib                   Hi Samia , I have not received a response from you still, please confirm if we are still connected?           12:40 AM, 08th Sep                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:43 AM, 08th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3076704