Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Sep 2021 16:59:58 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6344961911 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0559600225            03:06 AM, 01st Sep                     hello                    Ok           03:07 AM, 01st Sep                   saud                   Hi Thank you for contacting us this saud . How may I help you?           03:08 AM, 01st Sep                     hello                    Hi           03:09 AM, 01st Sep                     hello                    I have two orders           03:10 AM, 01st Sep                     hello                    And non of them delivered to me           03:10 AM, 01st Sep                   saud                   Please allow me a moment to check this for you.           03:10 AM, 01st Sep                     hello                    Even though a delivery guy contacted me to send my locat           03:10 AM, 01st Sep                     hello                    Location           03:11 AM, 01st Sep                     hello                    My order number           03:11 AM, 01st Sep                     hello                    6344961911           03:11 AM, 01st Sep                     hello                    6344717359           03:12 AM, 01st Sep                     hello                    These two orders           03:12 AM, 01st Sep                   saud                   Please allow me a moment to check this for you.           03:12 AM, 01st Sep                     hello                    Tyt           03:12 AM, 01st Sep                   saud                   for 6344961911 and 6344717359 Please note that the order has been placed on 29/08/2021 and the order is being shipped and will arrive in 3-5 working days.           03:16 AM, 01st Sep                     hello                    I know that           03:16 AM, 01st Sep                     hello                    The guy contacted me for my location           03:17 AM, 01st Sep                     hello                    And he didn’t show up           03:17 AM, 01st Sep                     hello                    Till today           03:17 AM, 01st Sep                   saud                   Please allow me a moment to check this for you.           03:17 AM, 01st Sep                     hello                    He contacted me 30/08/2021           03:18 AM, 01st Sep                   saud                   +966533830791 is this the right phone number           03:19 AM, 01st Sep                     hello                    Yes           03:19 AM, 01st Sep                     hello                    Or my number both reachable           03:21 AM, 01st Sep                   saud                    We will forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:21 AM, 01st Sep                     hello                    Ok           03:21 AM, 01st Sep                     hello                    Thank you           03:22 AM, 01st Sep                   saud                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:22 AM, 01st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3047279