Subject: Ticket Assigned - Conversation with maricel pilapil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Sep 2021 16:59:56 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maricel pilapil maricel pilapil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maricel pilapil Bot:  Hi Maricel Pilapil ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6342717405 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554561853            04:24 PM, 31s
 t Aug                   modhi                   Hi Marical, Thank you for contacting us. How may I help you?           04:26 PM, 31st Aug                     maricel pilapil                    Yes..           04:26 PM, 31st Aug                   modhi                   Please allow me a moment to check this for you.           04:27 PM, 31st Aug                     maricel pilapil                    Just asking why until now didn't receive my items since August 23 I ordeted           04:27 PM, 31st Aug                   modhi                   ( +966554561853) is this your correct phone number ?           04:35 PM, 31st Aug                   modhi                   Are we still connected?           04:37 PM, 31st Aug                   modhi                   I don't have received a response from you still, please confirm if we are still connected?           04:40 PM, 31st Aug                   modhi                   Thank you for shopping with us.           04:41 PM, 31st Aug       
             modhi                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           04:43 PM, 31st Aug                   modhi                   We request you to please allow us some time so we can work on this and do the needful.           04:44 PM, 31st Aug                   modhi                   have a nice day           04:44 PM, 31st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3044894