Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Sep 2021 14:00:47 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Product information  Ticket comment <div><br></div>
<div dir="auto">Dears</div>
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<div dir="auto">The case was not closed! My problem was not solved how come you close the case and its still not solved?</div>
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<div dir="auto">My swing is Juniors brand, which is a Centrepoint brand! You asked me to reach the manufacturer and i did! Im reaching you but you closed the case! If you are not the manufacturer of Juniors brand let me know who is ! </div>
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<div dir="auto">I am losing faith in you as a place and will be reconsidering buying from your brands. </div>
<div dir="auto">And will be clearing this with family and friends to reconsider buying as there are no spare parts for your brands.</div>
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<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 31 Aug 2021 at 3:19 PM Shaima Haider &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Dear</div>
<div dir="auto">The brand is Juniors! You are the manufacturer !</div>
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<div dir="ltr" class="gmail_attr">On Tue, 31 Aug 2021 at 11:24 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shaima,</div>
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<div dir="ltr">Thank you for reaching out to us again.<br><br>We sincerely apologize however, we do not sell spare parts online, if you are unable to find any spare parts at the store we would advise you to please try contacting the manufacturer directly as they maybe able to help you with the spare parts.</div>
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<div dir="ltr">We appreciate your patience.</div>
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<div dir="ltr">Thank you for your cooperation and shopping with us, and we are looking forward to serve you later.<br><br>Feel free to contact us for any further assistance.<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3014676