Subject: Ticket Assigned - c&c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 21:05:02 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&c hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6343060733 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966568245555            12:59 AM, 29th Aug                     hello                    ?           01:00 AM, 29th Aug                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:00 AM, 29th Aug                     hello                    Hello           01:01 AM, 29th Aug                     hello                    Can u check my order which was scheduled for delivery on 24th           01:01 AM, 29th Aug                     hello                    Its still showing processing           01:01 AM, 29th Aug                   Sohaib                   Your order ID 6343060733 is now ready for collection.  Kindly make sure to have your PERSONAL ID or Passport, during the pickup.           01:02 AM, 29th Aug                     hello                    Oh ok           01:02 AM, 29th Aug                   Sohaib                   Is there anything else I can help you with?           01:02 AM, 29th Aug                     hello                    Then y didnt i get a notification?           01:03 AM, 29th Aug                   Sohaib                   We sincerely apologize for any inconvenience caused to you However you can collect your item by order number only           01:03 AM, 29th Aug                   Sohaib                   And personal ID           01:04 AM, 29th Aug                     hello                    Ok thanks           01:04 AM, 29th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:04 AM, 29th Aug                     hello                    U too           01:04 AM, 29th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3033440