Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Aug 2021 15:53:33 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0547246256            07:36 PM, 26th Aug                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:37 PM, 26th Aug                     hi                    Hi sohaib           07:37 PM, 26th Aug                     hi                    I need to return somthing           07:38 PM, 26th Aug                     hi                    But i ordered as guest so i cannot access the order history           07:38 PM, 26th Aug                     hi                    Can you please help to raise return request           07:38 PM, 26th Aug                     hi                    The order id is 9690597205           07:38 PM, 26th Aug                     hi                    Are you there?           07:39 PM, 26th Aug                   Sohaib                   Coul you please share with us with item name that you wish for returrn so we can be able to fixx that optimally           07:40 PM, 26th Aug                     hi                             07:41 PM, 26th Aug                     hi                    Check if this pic can help?           07:42 PM, 26th Aug                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           07:42 PM, 26th Aug                   Sohaib                   Coul you please share with us with item name AS per in your order  that you wish for returrn so we can be able to fixx that optimally           07:45 PM, 26th Aug                     hi                    Ok let me see           07:47 PM, 26th Aug                     hi                             07:47 PM, 26th Aug                     hi                    This one           07:47 PM, 26th Aug                     hi                    Graphic print tshirt with embroidered dungree           07:49 PM, 26th Aug                   Sohaib                   WE have created a return request at this moment from our end ,please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971547246256). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           07:51 PM, 26th Aug                     hi                    Thank you           07:53 PM, 26th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:53 PM, 26th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3025716