Subject: New Reply Received - Fwd: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Aug 2021 03:39:41 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Fwd: Your refund is on its way  Ticket comment <div>Hello,</div>
<div>I am not sure how many times the same thing has to be forwarded. This is the third time I am forwarding the tracking number picture I took from the Collection agent. Since there is no process of handling over any slip by the agent, I usually take a picture of the number in their hand device.HO9894A is number and my address can be found next to it. I have returned 2 items in that package and I received refund for one item. I am writing mails for past 13 days for the refund of other item and every time you guys replying without keeping the chain of mails and some general statements. I didn’t know that getting refund is such a painful business.</div>
<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MTMzMTY1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KMcoUnDWpPrjcN8BDQ7TR5jA4tYnCoJYgcffXh_FoxI" alt="image1.jpeg" id="5C17AD27-E5D4-4A4D-AF3C-E44AD895FED0"><br>
</div>
<div>
<br><div id="AppleMailSignature">Leena Abraham</div>
<div><br></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Aug 24, 2021, at 11:06 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
</div>
<blockquote><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi <span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none' dir="ltr">Leena</span>,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in processing your return however, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund asap.</div>
<div><br></div>
<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

</div></div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3003791