Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 25 Aug 2021 01:46:07 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Good day<div dir="auto"><br></div>
<div dir="auto">My apologies that the bank i was using was Bidvest World Currency, according to the bank the account i used wont allow money to be transferred into the account, is there a way i can update my bank details and have the refund either as a gift voucher or transferred to another account?<br><br><div dir="auto">Best Regards<br><br>Clinton Hattingh <br>+971 (0) 54 359 7663</div>
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<div>On Tue, 24 Aug 2021, 11:27 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Clinton,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have already processed the refund on 04 Aug, 2021 and we request you to kindly contact your bank for the same.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2977623