Subject: New Reply Received - need esc
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 17 Aug 2021 12:27:32 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need esc  Ticket comment <div>Till now no refund <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 12 Aug 2021, at 5:27 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Shikha,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">As per the online tracking, we can see that the returned items were delivered back to us on Aug 09. It will take us 1-2 business days from the time we receive your return to issue your refund. Once the refund is processed the amount you paid will be refunded back to the original mode of payment within 7-14 working days.<br><br>You will be notified once the refund is processed from our end.<br><br>We thank you for your understanding and cooperation.<br><br>Please feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2956218