Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Aug 2021 09:09:50 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  My Account  Ticket comment <div>Thank you for help. I tried this option and reset password it did not work. <br><br>
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<div>On 16 Aug 2021, at 2:36 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi badr,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br><br>1. Click on "Forgot Password" Link on the login window.</div>
<div>2. Enter your registered email address (in small letters).</div>
<div>3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.</div>
<div>4. Click on the password reset link and change your password.</div>
<div>5. You can login now with your new password</div>
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<div dir="ltr"> Feel free to reach out to us for any further assistance.</div>
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<div>We hope this helps and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2986421