Subject: Ticket Assigned - Conversation with rowel semsem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Aug 2021 19:29:48 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rowel semsem rowel semsem                    Bot:  Hi again! Bot:  Please enter your name Customer:  rowel semsem Bot:  Hi Rowel Semsem ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  21118113540720210815 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565629549            11:06 PM, 15th Aug                     rowel semsem                    ok           11:06 PM, 15th Aug                   badri                   Hi, Rowel Thank you for contacting us. My name is badri , I will be happy to assist you.           11:07 PM, 15th Aug                     rowel semsem                    sir why my shukran card not working           11:10 PM, 15th Aug                     rowel semsem                    today i buy something in center point           11:11 PM, 15th Aug                     rowel semsem                    but not commimg the points on my shukran card           11:11 PM, 15th Aug                   badri                   It will just take a moment to go through the details – Can you allow me for that ?           11:12 PM, 15th Aug                     rowel semsem                    ok sir           11:12 PM, 15th Aug                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           11:18 PM, 15th Aug                     rowel semsem                    okey           11:18 PM, 15th Aug                   Sohaib                   We sincerely apologize for any inconvenience however, as we can check the order has been processed  on1 6/8/2021 Please note Shukran Points are credited to your account after 14 days from the date of delivery of the order.  We request you to please allow full 14 days and if you still have not received the Shukran Points to your account please simply reply to this email and we will be happy to investigate further.           11:20 PM, 15th Aug                   Sohaib                   Is there anything else I can help you with?           11:22 PM, 15th Aug                     rowel semsem                    i have also big receipt not comming           11:22 PM, 15th Aug                     rowel semsem                    wait           11:22 PM, 15th Aug                     rowel semsem                    21118113540020210815           11:23 PM, 15th Aug                     rowel semsem                    23,550 kd           11:23 PM, 15th Aug                   Sohaib                   Could you please share your order number so that I can assist you further?           11:25 PM, 15th Aug                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           11:25 PM, 15th Aug                     rowel semsem                    yes           11:26 PM, 15th Aug                     rowel semsem                    21118113540020210815           11:26 PM, 15th Aug                   Sohaib                   The right order number starts with 8           11:27 PM, 15th Aug                   Sohaib                   including 10 digits           11:27 PM, 15th Aug                     rowel semsem                    i come in the store           11:27 PM, 15th Aug                     rowel semsem                    i give u the invoice number           11:28 PM, 15th Aug                   Sohaib                   Kindly visit our store again to get the refund           11:28 PM, 15th Aug                   Sohaib                   Is there anything else I can help you with?           11:28 PM, 15th Aug                     rowel semsem                    ok thankyou           11:29 PM, 15th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:29 PM, 15th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2986111