Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Aug 2021 16:26:43 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 busine
 ss days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0583841988            08:14 PM, 12th Aug                   Sohaib                   Hi&nbsp; ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:14 PM, 12th Aug                     hi                    Hashim           08:15 PM, 12th Aug                     hi                    Hi, I have received refunded amount to My Credit.  How can
  I refund it to Bank account or get cash?  I do not want it in My Credit.           08:15 PM, 12th Aug                     hi                    Order  #6336851680           08:15 PM, 12th Aug                   Sohaib                   Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,&nbsp;           08:15 PM, 12th Aug                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           08:15 PM, 12th Aug                   Sohaib                   We sincerely apologize for any inconvenience caused to you&nbsp;However we would like to inform you that we won't be able to change the refund mode when that has already been initiated succssefully Kindly note that as per our return policy the refund will be back to you my credit wallet when your order has placed cash on delivery we would advise you to vis
 it  the link has given below for more information about our return policy We'd appreciate your understanding and cooperation with us           08:20 PM, 12th Aug                   Sohaib                   https://helpsa.centrepointstores.com/en/support/solutions/folders/44001185914#           08:20 PM, 12th Aug                     hi                    so what's solution?           08:20 PM, 12th Aug                     hi                    what is other way to get amount out of My Credit?           08:21 PM, 12th Aug                   Sohaib                   Kindly note that we won't be able to change the refund mode when that has already been initiated succssefully  However You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to the basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           08:22 PM, 12th Aug                   Soha
 ib                   Is there anything else I can help you with?           08:23 PM, 12th Aug                     hi                    How long My Credit will be valid?           08:24 PM, 12th Aug                   Sohaib                   Kindly note that your my credit balance validity its unlimited           08:25 PM, 12th Aug                     hi                    Thank you           08:26 PM, 12th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:26 PM, 12th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2974898