Subject: Ticket Assigned - c&c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Aug 2021 16:26:00 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&c ubaid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ubaid Bot:  Hi Ubaid ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6338471146 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542968786            08:22 PM, 12th Aug                     ubaid                    Hello team... Is my order ready to collect.... Please update           08:23 PM, 12th Aug                   Sohaib                   Hi&nbsp; Ubaid ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:23 PM, 12th Aug                     ubaid                    Hello team... Is my order ready to collect.... Please update           08:23 PM, 12th Aug                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           08:23 PM, 12th Aug                   Sohaib                   We see that you have placed your order on Aug 11, 2021. We would like to inform you that click and collect orders are usually delivered to the stores and are ready to pick up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           08:24 PM, 12th Aug                     ubaid                    Ok           08:25 PM, 12th Aug                     ubaid                    Thanks           08:25 PM, 12th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:25 PM, 12th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2974894