Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Aug 2021 19:51:50 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi, </div>
<div dir="auto">according to our last email , regarding my return </div>
<div dir="auto">you were supposed to send courier to collect the return item. </div>
<div dir="auto">and it was late as I was out of the country for EID vacation.</div>
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<div dir="auto">now I am available at anytime , just contact on no. 0552003930 , Mr Mostafa </div>
<div dir="auto">to process the return.</div>
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<div dir="auto">and thank you for your care and your continued service .</div>
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<div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; 
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<div>Date: 17/07/2021 10:37 am (GMT+02:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2816898] - Returns </div>
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<div dir="ltr">Hi Nagat,</div>
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<div dir="ltr">Thank you for your patience.<br>
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We apologize for the inconvenience you have faced.<br>
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Regarding the order 9672044932 We would like to inform you that a new return request has been created on your behalf, Please rest assured that our courier partner is going to contact you the soonest to arrange the collection.<br>
The tracking NO is RP071721002113<br>
You can track from the following website ​<a rel="noreferrer" href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftrack24.net%2Fservice%2Flmg%2Ftracking%2F&amp;data=04%7C01%7C%7C3f5af91ad1cd4011880a08d948fe14c4%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637621078366870696%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=UyperQfFt%2B3%2FjlOfN3SO4wIBvxHnaGdkd29SCSqDRo8%3D&amp;reserved=0">https://track24.net/service/lmg/tracking/</a><br>
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Please feel welcome to reopen this ticket or open a new one if you need any further assistance. <br>
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Thanks again for your cooperation!<br>
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Your friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2816898