Subject: Re: My Credit reverse approval - 7472673834
From: Apoorv Joshi <[email-masked]>
To: Megh singh <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Sohaib Ahmed <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 9 Aug 2021 09:13:50 -0700 (MST)

Hi Team, 

Kindly disregard the below mail. 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Megh singh" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Sohaib Ahmed" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 9 August, 2021 21:36:03 
Subject: My Credit reverse approval - 7472673834 

Dear Megh, 

With reference to the order number: 7472673834 

Customer returned some items and the same was refunded to customer's My Credits. Customer is saying that she no longer want to shop with us if that is the case and is asking for the amount to be refunded to her BENEFIT account. We have already pushed back the customer multiple times and have clarified the return process with her. 

Please approve the removal of My Credits here for BENEFIT refund. Thank you for your help! 

Regards, 
Apoorv