Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Aug 2021 11:45:48 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div style='font-family: "segoe ui westeuropean", "segoe ui", helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)'>
Aknowledged.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, August 7, 2021 4:11 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2929386] - need escalation
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<div dir="ltr">Hi Imran,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have
 the best shopping experience with us next time.</div>
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<div dir="ltr">We are really sorry if it took us longer than usual to get back to you.</div>
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<div>Our team works to solve your problem, and we will get back to you as soon as possible.</div>
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<div>Your friends</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2929386