Subject: New Reply Received - Re: 6328476059 لم تقم بعد باستلام طلبك رقم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Aug 2021 05:07:49 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: 6328476059 لم تقم بعد باستلام طلبك رقم   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Below mention order was by mistakenly updated by our staff </div>
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<div class="MsoNormal">We have cross check order found in storage room and with us.</div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, August 5, 2021 3:44 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Manager Andalus &lt;[email-masked]&gt;; Centrepoint Andalusmall &lt;[email-masked]&gt;; andaluscp opsincharge &lt;[email-masked]&gt;; ArishLaila
 &lt;[email-masked]&gt;; Poovanna KBelliyappa &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Order Status : 6328304999</div>
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<div class="MsoNormal">Hi <a id="OWAAMA1D1E837D5124D46AA33142DA677E3FA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ArishLaila</span></a>
<a id="OWAAM0480DED4650C4474B010193156519898" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Poovanna KBelliyappa</span></a>,</div>
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<div class="MsoNormal">Can we get an update on the status of the order number 6328304999 as it is shipped from WH?</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalation Desk – Web Team</div>
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<b>From:</b> Faraz Lohani <br>
<b>Sent:</b> Sunday, August 1, 2021 6:52 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Andalus &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Andalusmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 andaluscp opsincharge &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2853254] - Re: 6328476059 لم تقم بعد باستلام طلبك رقم</div>
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<div class="MsoNormal">HI <a id="OWAAM88EA5B21A3E545918673883EF662F889" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Andalus</span></a>
<a id="OWAAMFF463518060344E49B8B5FDC0AAEBD66" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Andalusmall</span></a>,</div>
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<div class="MsoNormal">Reminder for below.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalation Desk – Web Team</div>
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<b>From:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, July 26, 2021 1:02 PM<br>
<b>To:</b> Manager Andalus &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Andalusmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; andaluscp
 opsincharge &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2853254] - Re: 6328476059 لم تقم بعد باستلام طلبك رقم</div>
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<div class="MsoNormal">Dear <a id="OWAAM68EF770104EC4E0E86F105EF04D4FB8D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Andalus</span></a>
<a id="OWAAMBD43C5BEDB3D47ECB11BF87F376D65F6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Andalusmall</span></a>
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<a rel="noreferrer"></a><a rel="noreferrer"><span style="mso-bookmark:_Hlk72426823">Below order status updated as customer picked up completed but customer confirms to us he didn't collect it from the store So please check and do
 the best ASAP. </span></a>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : Jul 10, 2021<br>
Order ID: 6328304999</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 25, 2021 10:45 AM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2853254] - Re: 6328476059 <span lang="AR-SA" dir="RTL">لم تقم بعد باستلام طلبك رقم</span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Remainder!!!<br>
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Hi Team,<br>
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Problem Statement: Late C&amp;C<br>
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Order Date : Jul 10, 2021<br>
Order ID: 6328304999<br>
store code: Splash21137<br>
Tracking ID: 632830499922999991<br>
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Assistance Required: Arrange the collection<br>
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Issue Description: Order has been placed on Jul 10, 2021 however the customer has not been contacted yet to collect the order.<br>
Please confirm if the order is available at the store or not?<br>
if yes please contact the customer and arrange the collection.<br>
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Regards,</span></div>
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