Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Aug 2021 21:33:20 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 busine
 ss days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0541428613            01:20 AM, 06th Aug                   Sohaib                   Hi&nbsp; ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:21 AM, 06th Aug                     hi                    Hi           01:21 AM, 06th Aug                     hi                    I have returned items but I did not get any confirmation or r
 efund status           01:22 AM, 06th Aug                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,&nbsp;           01:22 AM, 06th Aug                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           01:24 AM, 06th Aug                     hi                    6332909570           01:24 AM, 06th Aug                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           01:25 AM, 06th Aug                   Sohaib                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and
  issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           01:26 AM, 06th Aug                     hi                    Already completed 4 days           01:26 AM, 06th Aug                     hi                    I want to that you receive the items or not?           01:27 AM, 06th Aug                   Sohaib                   Kindly note that the item has been reached to our warehouse on 03/08/2021           01:28 AM, 06th Aug                     hi                    Great           01:29 AM, 06th Aug                     hi                    Refund is processed or take time           01:29 AM, 06th Aug                   Sohaib                    Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           01:30 AM, 06th Aug                     hi                    Is it process?       
     01:31 AM, 06th Aug                   Sohaib                   Kindly expected that within tomorrow           01:32 AM, 06th Aug                     hi                    OK thanks           01:32 AM, 06th Aug                   Sohaib                   Is there anything else I can help you with?           01:32 AM, 06th Aug                     hi                    Nothing           01:32 AM, 06th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:32 AM, 06th Aug                     hi                    Thanks again for your quick support           01:32 AM, 06th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2946506