Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 05 Aug 2021 07:23:32 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Dear Team,</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Please note that we have update contact number and arranged for delivery under ticket# 2772522 .</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#595959'>Should you need further information, please do not hesitate to contact us.</span></div>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#7F7F7F'>Best Regards,
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<div class="MsoNormal" style="line-height:13.5pt;mso-line-height-rule:exactly"><span style='font-family:"Trebuchet MS","sans-serif";color:#410099;letter-spacing:-.15pt'>FATEMA SALEH
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<div class="MsoNormal" style="line-height:9.75pt;mso-line-height-rule:exactly"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#939598'>CS AGENT<br>
Customer Service Department-BH </span></div>
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<span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#410099'>Ext.:</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#939598'>
 5251 </span>
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<span style="font-size:13.5pt;font-family:Webdings;color:#009900">P</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#009900'> Please consider the environment before printing this email.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Max [mailto:[email-masked]]
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<b>Sent:</b> Thursday, August 5, 2021 05:01 AM<br>
<b>To:</b> BH Customer Care<br>
<b>Cc:</b> Sukesh Nambath; [email-masked]<br>
<b>Subject:</b> Fwd: [#2942550] - need escalation</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Update phone number</span></div>
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Order Date: ​Jul 28, 2021<br>
Order ID:6333578929<br>
Tracking ID: 290193069759<br>
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Kindly update the number and arrange delivery asap.<br>
Customer contact number:<em><b><u><span style="font-family:-apple-system"> 0508949803 - 0558219649</span></u></b></em><b><i><u><br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Sohaib</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>2942550:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2942550