Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Aug 2021 15:09:39 +0000 (UTC)

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery salma                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  salma Bot:  Hi Salma ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9684024778 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567807890            06:59 PM, 03rd Aug                     salma                    okay           07:00 PM, 03rd Aug                   Sohaib                   Hi&nbsp; Salma ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:00 PM, 03rd Aug                     salma                    hello           07:00 PM, 03rd Aug                     salma                    i am supposed to receive my order today because it’s next day delivery           07:00 PM, 03rd Aug                     salma                    and i didn’t receive it           07:00 PM, 03rd Aug                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           07:00 PM, 03rd Aug                     salma                    okay           07:01 PM, 03rd Aug                   Sohaib                   We have checked and it appears that the following order number: (9684024778) was placed on (02/08/2021). Please note the delivery time frame is 1-2 business days. Our courier partner will be in touch within the following number to arrange delivery with you very soon: +971567807890           07:03 PM, 03rd Aug                     salma                    but it said before i ordered that i will be receiving it next day           07:04 PM, 03rd Aug                     salma                    and i received a message that the expected delivery is 03-08           07:05 PM, 03rd Aug                     salma                    which is today           07:05 PM, 03rd Aug                   Sohaib                   Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           07:06 PM, 03rd Aug                     salma                    okay thank you           07:07 PM, 03rd Aug                     salma                    so will i be able to receive it today           07:07 PM, 03rd Aug                   Sohaib                   We will do our best to arrange that for you.           07:08 PM, 03rd Aug                     salma                    okay           07:08 PM, 03rd Aug                     salma                    thank youu again           07:09 PM, 03rd Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:09 PM, 03rd Aug                     salma                    you too           07:09 PM, 03rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2937157