Subject: New Reply Received - Return follow up for a damaged item
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 28 Jul 2021 13:24:01 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Return follow up for a damaged item   Ticket comment <div> Hi
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<div>Honestly i never got any return receipt I'll start asking for that </div>
<div>And regarding returning it with different order that was to the huge delay in pick despite contacting the support several time to follow up about the pick up</div>
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<div>Thanks<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 28 Jul 2021, at 4:54 PM, Babyshop &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Olla,</div>
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<div dir="ltr">Thank you for sharing the order number.</div>
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<div dir="ltr">We are checking with our returns team to check if they have received this item. In future please avoid returning items with a different order which is not associated with the item, also, please ensure to take return receipt from the courier when
 returning an item to avoid delays regarding returns.</div>
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<div dir="ltr">​Please allow us some time and we will ensure to get this sorted out on priority. We appreciate your continued patience and cooperation with us.</div>
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<div dir="ltr">​Have a great evening! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2625373