Subject: Ticket Assigned - c&c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Jul 2021 14:50:17 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&c hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9680765678 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554268566            06:43 PM, 27th Jul                   Sohaib                   Hi&nbsp; ,Good Evening,
  Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           06:44 PM, 27th Jul                     hi                    Hi           06:44 PM, 27th Jul                   Sohaib                   Your order ID 9680765678 is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup. Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           06:45 PM, 27th Jul                     hi                    I ordered a pant from centerpoint and i selected the option to pic it from a store but my order is still in process , order no is 9680765678, if it is not available  please cancel my order           06:45 PM, 27th Jul                     hi                    Okay           06:46 PM, 27th Jul                   Sohaib                   Is there anything else I can help you with?           06:46 PM, 27th Jul                     hi                    I
 s it available? Can i go n pick it up? Why i dodnot receive any message           06:46 PM, 27th Jul                   Sohaib                   We sincerely apologize for any inconvenience caused to you&nbsp;However you can collect your order by order number and personal ID if you DIDN'T receive an SMS           06:48 PM, 27th Jul                   Sohaib                   Is there anything else I can help you with today?           06:48 PM, 27th Jul                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:49 PM, 27th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2910235