Subject: New Reply Received - Regarding return request . Order no -9675727457
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Jul 2021 07:16:38 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Regarding return request . Order no -9675727457  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/xS7V65pblY5CGq8k11H4mw~~/AALN9wA~/RgRi4OZRPVcDc3BjQgpg_tGy_2Dp_CypUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear Team, <br>
<br>
<br>

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<b id="docs-internal-guid-7f77ea1f-7fff-96c0-f2ea-39a4957d894f">Kindly note we attempted to pick up the shipment from the customer. Unfortunately, they were unavailable to handover the shipment. However, we will do </b><b>our best to arrange the collection at the earliest convenience.</b><br>
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<div>Best regards, <br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/7/2021 7:47 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2874547] - Regarding return request . Order no -9675727457<br>
 
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<div dir="ltr">Reminder</div>

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<blockquote class="freshdesk_quote">On Sat, 24 Jul at 2:37 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order ID: 9675727457<br>
Order Date: 03/07/2021<br>
Tracking ID: SD002456451<br>
Customer address: Muhsin building, near lulu al Madina foodstuff, Mamiya 2, Ajman.<br>
<a href="https://maps.google.com/?q=25.383413,55.447701" rel="noreferrer">https://maps.google.com/?q=25.383413,55.447701</a><br>
customer contact number: 050 4991623<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 07/07/2021 and till now the item has not collected  from the customer so kindly arrange the collection on priority basis.</span></div>

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<div dir="ltr"><span class="separator">Note: Customer<strong> confirm that he didn't get any call in this No. (050 4991623  ) we have attached customer reply .</strong><br>
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Regards,</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/In3J4_ssf6diAeutV73mCA~~/AALN9wA~/RgRi4OZRPlcDc3BjQgpg_tGy_2Dp_CypUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2874547