Subject: New Reply Received - Refund not received Fully for Order #9676648099
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 08:56:13 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Refund not received Fully for Order #9676648099  Ticket comment <div dir="auto">Please ,Any update on this?</div>
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<div>On Wed, 14 Jul 2021 at 2:10 PM Divya Dharmaraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Guys please see maths here<div><br></div>
<div>Case I -  For items returned</div>
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<div>Cost of the total items returned(3 items (2 jeans and 1 dress) : 277<br>
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<div>non refundable voucher for items returned  :33.52</div>
<div>So amount to be refunded = 277-33.52 = 243.48. This amount should be returned to my account based on your logic</div>
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<div>Please do basic calculations here i have just bought 2 items that totals 63 dirhams (1 jeans and 1 top) so I should get at least 227 dirhams (290-63) if at all I paid in full.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzOTk4MzA0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DCnRx1bkDzi1NRjpbuA6s0aClalWjHzF-IF04xdno90" alt="image.png" style="width:896px;max-width:100%"><br>
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<div dir="ltr" class="gmail_attr">On Wed, Jul 14, 2021 at 1:57 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Divya,</div>
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<div dir="ltr">Thank you for getting in touch with us.</div>
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<div dir="ltr">You have used a voucher 33.5294 and the same is non refundable.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2854561