Subject: Ticket Assigned - shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Jul 2021 17:39:57 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  shukran bassma                    Bot:  مرحبًا ، بك في ! Bot:  يرجى إدخال اسمك Customer:  bassma Bot:  مرحبًا ، ماذا تحتاج للمساعدة؟ Customer:  تحديث طلبك Bot:  يرجى اختيار موقعك Customer:  المملكة العربية السعودية Bot:  يرجى إدخال رقم الطلب للمتابعة Customer:  6328337548 Bot:    حالة الطلب الخاص بك :     يما يلي مواعيد استلام طلبك:  الطلب المنزلي: 7 to 9 أيام   يمكنك تتبع طلبك بسهولة من حسابي > تاريخ الطلبات. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.  Bot:  هل تمكنت من حل الاستعلام الخاص بك Customer:  لا Bot:  هل ما زلت تريد التحدث إلى موظف الخدمة؟ Customer:  Yes Bot:  رجاءا أدخل بريدك الإلكتروني Customer:  [email-masked] Bot:  الرجاء إدخال رقمك Customer:  0543649336            09:33 PM, 10th Jul                   Sohaib                   مرحباً  بساممساء الخير شكرًا على تواصلك معنا ومنحنا الفرصة لخدمتك . معك صهيب .  يسرني مساعدتك.           09:33 PM, 10th Jul                     bassma                    I want to attach my Shokran account           09:34 PM, 10th Jul                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           09:34 PM, 10th Jul                   Sohaib                   We have checked your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed.  Your Shukran card has been delinked, for now, please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully at (website URL)           09:36 PM, 10th Jul                     bassma                             09:36 PM, 10th Jul                   Sohaib                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:   1- Log in to your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage           09:37 PM, 10th Jul                   Sohaib                   Is there anything else I can help you with?           09:37 PM, 10th Jul                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:39 PM, 10th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2839842