Subject: Ticket Assigned - Fwd: We’ve received your return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 07 Jul 2021 16:13:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Fwd: We’ve received your return request.  Hi.

No one came to pick up my items until now. I requested a return on June 20. It’s three weeks already.

Fatima Al-Ali
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Babyshop <[email-masked]>
Sent: Sunday, June 20, 2021 11:41 PM
To: Fatima Al Ali
Subject: We’ve received your return request.

Here’s what you need to do next.

[Babyshop logo]<https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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We’ve received your return request.

Hi Fatima Al Ali, thank you for getting in touch with us. Here’s how your return 1001075228 for order 9671210401 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/2091811-PRNSHRTMXD1-IC21301220_01-150.jpg]
SPLASH
Floral Print High Neck Maxi A-line Dress with Long Sleeves
Color: Multicolour
Size: 14
Quantity: 1
AED 179
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/7523277-SCS21H202-SP21271120_01-150.jpg]
SPLASH
Striped Night Dress with Tie-Up Waist and Short Sleeves
Color: Pink
Size: 14
Quantity: 1
AED 69

Total   AED 248
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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