Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Jul 2021 12:59:02 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>hi, </div>
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<div id="yMail_cursorElementTracker_1625403113809">For your kind information nobody came to collect the items as i requested through application for return of items and after 12 days i returned the items in the branch and got the voucher which is of no use for me as i requested for refund but from your side nobody was ready to come and collect the items. Everyday i use to cal the customer service but nobody helped me. </div>
<div id="yMail_cursorElementTracker_1625403253137">And there is one item which was cancelled from your side and one item which i cancelled. i didn't receive amount of these 2 items. The way you treat customers is very bad, poor customer service. </div>
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<div id="yMail_cursorElementTracker_1625403489103">Next time i will not deal with centerpoint anymore. <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jul 4, 2021 at 3:50 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6678297259"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Aisha.</div>
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<br>Thank you for contacting us and we apologize for the inconvenience caused to you.<br>​</div>
<div dir="ltr">We would like to inform you that our team has collected you items and returned to warehouse and refund has initiated to voucher (74715538551908222956) amount 7BHD and you can use it and validation for 6 months .</div>
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<br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2739250