Subject: New Reply Received - need escalation
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 01 Jul 2021 11:10:03 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div class="ydpa67a4ba1yahoo-style-wrap" style="font-family: verdana, helvetica, sans-serif; font-size: 16px">
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        <div dir="ltr">Ohhh finally it's done...</div>
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<div dir="ltr">Appreciate your help. </div>
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<div dir="ltr">Thanks</div>
<div dir="ltr">Amit</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, 1 July, 2021, 01:56:55 pm GMT+4, Splash &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr" style="">Hi Amit,</div>
<div style=""><br style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial"></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED138.60) on (29/06/2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2718493