Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Jul 2021 09:45:58 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">
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<div>Hai,<div dir="auto"><br></div>
<div dir="auto">Please check the attached picture i have already filled the complete address by link send by your team on 20th june 2021.</div>
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<div dir="auto">After that I didn't receive any mail with link to fill.</div>
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<div dir="auto">Please check from your side if address is updated or not.</div>
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<div dir="auto">Please arrange to collect the items.</div>
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<div dir="auto">Regards,</div>
<div dir="auto">Mohamed Azarudeen </div>
<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu 1 Jul, 2021, 12:29 PM Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Mohamed,</div>
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<div>Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that you would have received a link to fill up your complete address on your mail id '<strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></strong>'. We would request you to please check the inbox, spam or junk folder as well for the link.</div>
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<div>Once you will fill up the form and submit it, the courier will be assigned for the collection and the courier team will contact you with in 2-5 business days.</div>
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<div>We thank you for your understanding and cooperation.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043235155651'>1625132676652.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2736083