Subject: Ticket Assigned - c&c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Jul 2021 09:03:10 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&c zaiba                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zaiba Bot:  Hi Zaiba ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9674555962 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504833875            12:52 PM, 01st Jul                     zaiba                    Hi can you please tell me when i can collect my order , it said 1-2 days , i need it for tomorrow. Can i collect it tomorrow           12:53 PM, 01st Jul                   Sohaib                   Hi Zaibac, Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:54 PM, 01st Jul                     zaiba                    Hello           12:54 PM, 01st Jul                     zaiba                    9674555962  Hi can you please tell me when i can collect my order , it said 1-2 days , i need it for tomorrow. Can i collect it tomorrow           12:55 PM, 01st Jul                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           12:56 PM, 01st Jul                     zaiba                    Ok           12:56 PM, 01st Jul                     zaiba                    Thanks           12:56 PM, 01st Jul                     zaiba                    Let me know if i can collect it tomorrow or tonight           12:56 PM, 01st Jul                   Sohaib                   We see that you have placed your order on Jun 30, 2021. We would like to inform you that click and collect orders are usually delivered to the stores and are ready to pick up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           12:58 PM, 01st Jul                     zaiba                    It said 1-2 days           12:59 PM, 01st Jul                     zaiba                    Can you ask them if they can make it ready till tomorrow           12:59 PM, 01st Jul                     zaiba                    Thanks           01:00 PM, 01st Jul                   Sohaib                   We will do our best to fix it ASAP.           01:02 PM, 01st Jul                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:02 PM, 01st Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2797268