Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jun 2021 17:28:53 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear Splash,</div>
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Please update on my refund still i did not receive my money.</div>
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if this is the case i will not order next time.</div>
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Regards,</div>
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SC</div>
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    <td style="FONT-SIZE: 10pt; FONT-FAMILY: Trebuchet MS; WIDTH: 260px; COLOR: #77787b; PADDING-RIGHT: 15px" width="280"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Trebuchet MS"><span style="COLOR: #0066b3"><br>    Salman Chogle </span><br>    Jr. Procurement Officer<br><br>    
      Havelock One Interiors WLL <br>    PO Box: 
      5100, Askar, Bahrain</span></td>
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<br>      Dir: +97317832022 <br>  
          Mob: 
      +973 32184134<br><br>      <a href="http://www.havelockone.com/" rel="noreferrer">www.havelockone.com</a><br>      
      Bahrain - KSA - Kuwait - UAE <br><br>
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<div>From: Salman Chogle<br>
<b>Sent:</b> Monday, June 28, 2021 1:13 PM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2754364] - Returns
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Trebuchet MS",sans-serif; color:#63666A'>Dear Splash Team,</span></div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Trebuchet MS",sans-serif; color:#63666A'> </span></div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Trebuchet MS",sans-serif; color:#63666A'>Still I did not receive my refund amount of 12.770 for Order -7469260061.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Trebuchet MS",sans-serif; color:#63666A'>This is not good service from Splash and very bad experience.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Trebuchet MS",sans-serif; color:#63666A'>Regards,</span></div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Trebuchet MS",sans-serif; color:#63666A'>SC</span></div>
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<b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'> Splash [mailto:[email-masked]]
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<b>Sent:</b> Friday, June 25, 2021 11:43 AM<br>
<b>To:</b> Salman Chogle &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2754364] - Returns</span>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Hi Salman,</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'> </span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Thank you for contacting us again.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>We are truly sorry in case we bothered you, please accept our sincere apologies for this.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>We have checked for you and the product has been arrived at dispatch facility and the amount will be refunded back to your bank account as soon as possible.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>You can track your product via this link (<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.aramex.com%2F&amp;data=04%7C01%7C%7C9337b465909d4cd76ffa08d937b557ae%7C49c9ef9a46924787b9a601b6a7726a75%7C0%7C0%7C637602074263228868%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=9i2mqwJ01WXyIu8E8IrIyvdUH%2BR4Xp75TltaUvBzrHw%3D&amp;reserved=0" rel="noreferrer">https://www.aramex.com/</a>),
 through this tracking Id (46600388634).</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Feel free to contact us for further assistance.<br>
 <br>
Your Friends,<br>
Support Team.</span></div>
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<span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>2754364:1125156</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2754364