Subject: Ticket Assigned - c&c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Jun 2021 13:11:29 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&c mohammed naazyad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed naazyad Bot:  Hi Mohammed Naazyad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9674356250 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564401747            04:57 PM, 29th Jun                     mohammed naazyad                    ok           04:58 PM, 29th Jun                   Sohaib                   Hi Mohammed, Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           05:01 PM, 29th Jun                     mohammed naazyad                    hi           05:01 PM, 29th Jun                     mohammed naazyad                    sohaib, i had just placed an order           05:01 PM, 29th Jun                     mohammed naazyad                    9674356250           05:01 PM, 29th Jun                     mohammed naazyad                    i by mistake clicked on click and collect than deliver           05:02 PM, 29th Jun                     mohammed naazyad                    can it be switched to a deliver home ?           05:02 PM, 29th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you However we won't be able to change the delivery mode when the order placed successfully  We'd appreciate your understanding and cooperation with us           05:04 PM, 29th Jun                     mohammed naazyad                    ohh, ok in that case i will arrange a collection           05:06 PM, 29th Jun                     mohammed naazyad                    thank you           05:06 PM, 29th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:10 PM, 29th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2787656