Subject: New Reply Received - need escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Jun 2021 16:14:38 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div>Dear team, </div>
<div><br></div>
<div>I don’t know which parts they missd. They open the kids double bed and realized that they missed some parts. They said they will come tomorrow since then I am waitind today is last day. And the main thing the guy who came with his phone is continuously switched off. Please send someone to for fitting.</div>
<div><br></div>
<div>
<div style="direction: rtl"><span style="-webkit-text-size-adjust: auto">                                   0543097513 is the guy number This is the guy number</span></div>Please find the attached some photos.<img class="ymail-preserve-class inline-image-guid-E8FE45B2-5F8E-41E5-A257-DD9A4FE01B6F rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzNDA2ODU2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KQ_g96BzbP-JBK2ElNkSoaqYrTQI8mUReFidelPXzjc" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><img class="ymail-preserve-class inline-image-guid-ACB11AAD-2134-46B7-ACCE-134D534E59E8 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzNDA2ODU3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MmgyvJdMOPq66cLKoJgl2dUIqzbmosfNTmxIaEEhIXc" alt="Inline image" style="width: 100%"><div><br></div>
<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, June 28, 2021, 7:45 PM, Babyshop &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv7100839183"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Mustansar, </div>
<div><br></div>
<div><span style='color:rgb(24, 50, 71);font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(245, 247, 249);text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none' dir="ltr">We are truly sorry to hear that you have received a incomplete  item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
</div>
<div style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(245, 247, 249);text-decoration-style:initial;text-decoration-color:initial'>
<span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>​</span><br>
</div>
<div style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(245, 247, 249);text-decoration-style:initial;text-decoration-color:initial'><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px' dir="ltr">We would also request you to provide us some Pic for the item only  more clarity  of the incomplete item  you received.</span></div>
<div style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(245, 247, 249);text-decoration-style:initial;text-decoration-color:initial'><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'><br>We look forward to hearing from you.</span></div>
<div style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(245, 247, 249);text-decoration-style:initial;text-decoration-color:initial'>
<span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px' dir="ltr">​</span><br>
</div>
<div dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<div style=""><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>Your friends,</span></div>
<div style=""><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>The Support Team</span></div>
</div>
<div style='margin-top:20px;color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br></div>
</div>

	

</div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2782332