Subject: New Reply Received - Re: refund request
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 23 Jun 2021 14:37:07 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: refund request   Ticket comment <div dir="ltr">Hi sir, it’s been 2 weeks how many more days you need to further investigate..... I wonder have you guys always doing this with returns..... a person came to pick return item and than disappear .... it took 2 weeks to look into the matter. A really disappointing service.... </div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 Jun 2021, at 8:07 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Humera, </div>
<div><br></div>
<div>Thank you for your patience.</div>
<div><br></div>
<div>We sincerely apologies for the delay in getting back to you.</div>
<div><br></div>
<div>We have heard back from our team at this time and they have advised us that they are investigating regarding the same at this time. We will update you as soon as we receive further update from them.</div>
<div><br></div>
<div>We request you to please allow us some more time so we can assist you regarding this accordingly.</div>
<div><br></div>
<div>We appreciate your continued cooperation and patience with us.</div>
<div><br></div>
<div>Your Friends,</div>
<div><span dir="ltr">The Support Team.</span></div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2702589