Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 23 Jun 2021 12:19:39 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">
<a class="gmail_plusreply" id="plusReplyChip-9" href="mailto:[email-masked]" rel="noreferrer">+ShipaDelivery Support</a> Please call the customer and confirm the address to proceed the delivery. <br>
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<div>On Wed, Jun 23, 2021 at 3:14 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="gmail-m_-6514433076145417629OWAAM7C96A8151FCB4D839075E0C98511F11E" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@AbdulKareem Hassan</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Please arrange a call <b>+966599692241 </b>and customer will give the exact address details.<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry<u></u><u></u></span></b></div>
<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="color:windowtext">[email-masked]</span></a><u></u><u></u></span></div>
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<span style="font-size:10pt">T: +971 4 5172125</span><u></u><u></u>
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<u></u> <u></u>
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<b>From:</b> AbdulKareem Hassan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Wednesday, June 23, 2021 3:29 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shipa Delivery Support &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Numan Ali &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 ArishLaila &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#2741869] - Delivery<u></u><u></u>
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<u></u> <u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"><u></u><u></u></span>
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<div class="MsoNormal">Dear Akshay,  <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Please share the complete address for this shipment to proceed further. <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">On Tue, Jun 22, 2021 at 7:24 PM Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u>
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<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@AbdulKareem Hassan</span></a>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@Numan Ali</span></a>,<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Arrange delivery asap as customer is complaining on Social Media.<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Order NO: 6316876892<u></u><u></u>
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<div class="MsoNormal">AWB: SD002228481<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Please contact the customer on the following NO
<b>+966599692241</b><u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<b><span style="font-size:12pt">Akshay Berry</span></b><u></u><u></u>
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<span style="font-size:10pt">Email:
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:windowtext">[email-masked]</span></a></span><u></u><u></u>
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<span style="font-size:10pt">T: +971 4 5172125</span><u></u><u></u>
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<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 22, 2021 2:35 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2741869] - Delivery<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<b><i><span style="font-size:13.5pt;font-family:Verdana,sans-serif;color:indianred">External email sender, please take precaution.</span></i></b><u></u><u></u>
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<span style="font-size:1pt;font-family:Verdana,sans-serif;border:1pt solid windowtext;padding:0in"><img width="1" height="1" style="width: 0.0083in; height: 0.0083in" id="gmail-m_-6514433076145417629gmail-m_2593103157088443841Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMjYyMjIyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YAlBfNEkV2Ovsa0CwGIqvsBXdzql9uNID8cE9KM2fCk" alt="Image removed by sender."></span><u></u><u></u>
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<span style="font-size:10pt;font-family:Verdana,sans-serif">Dear All,<br>
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Kindly note that we will update the information and proceed with the delivery at the earliest.<br>
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Best regards,  </span><u></u><u></u>
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<span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
<span class="gmail-m_-6514433076145417629gmail-m2593103157088443841labelnamesf">Azmy Awad </span><br>
<span class="gmail-m_-6514433076145417629gmail-m2593103157088443841labeltitlesf">Customer Care</span><br>
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C3cebbfa0e7024c83faa708d9363a3ae3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637600445989078668%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=LfmU07LQClINlZ%2BFydHM0rBnuh2Xo7xZNQmZjH4ruLU%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="font-size:10pt;font-family:Verdana,sans-serif;border:1pt solid windowtext;padding:0in;text-decoration:none"><img width="160" height="160" style="width: 1.6666in; height: 1.6666in" id="gmail-m_-6514433076145417629gmail-m_2593103157088443841Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMjYyMjIyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YAlBfNEkV2Ovsa0CwGIqvsBXdzql9uNID8cE9KM2fCk" alt="Image removed by sender."></span></a><span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
<strong><span style="font-family:Verdana,sans-serif">M:</span></strong><span class="gmail-m_-6514433076145417629gmail-m2593103157088443841labelnormal"> 800 SHIPA</span><br>
<span class="gmail-m_-6514433076145417629gmail-m2593103157088443841labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C3cebbfa0e7024c83faa708d9363a3ae3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637600445989088665%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=OH3Lzj%2BXdH8vRH%2F2sGuulGcVIPP2zhm8d2c%2BxT8auiE%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="color:rgb(242,102,65);text-decoration:none">www.shipa.com</span></a>
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<span style="font-size:10pt;font-family:Verdana,sans-serif"> 
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<strong><span style="font-size:10pt;font-family:Verdana,sans-serif">From:
</span></strong><span style="font-size:10pt;font-family:Verdana,sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:Verdana,sans-serif">Sent: </span></strong>22/6/2021 12:09 PM GMT+04:00<br>
<strong><span style="font-family:Verdana,sans-serif">To: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Subject: </span></strong>Fwd: [#2741869] - Delivery<br>
  </span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Issue statement: Late delivery<br>
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Order Created: Jun 8, 2021<br>
Order NO: 6316876892<br>
AWB: SD002228481<br>
<br>
Please contact the customer on the following NO +966599692241 and arrange the delivery ASAP<br>
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Regards</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system">SOHAIB</span><u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1pt;font-family:fdtktid;color:white">2741869:1125156</span><u></u><u></u>
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<span style="font-size:10pt;font-family:Verdana,sans-serif;border:1pt solid windowtext;padding:0in"><img width="1" height="1" style="width: 0.0083in; height: 0.0083in" id="gmail-m_-6514433076145417629gmail-m_2593103157088443841Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMjYyMjIyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YAlBfNEkV2Ovsa0CwGIqvsBXdzql9uNID8cE9KM2fCk" alt="Image removed by sender."></span><u></u><u></u>
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