Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Jun 2021 05:54:20 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <span style="-webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)">Dear sir</span><div style="-webkit-text-size-adjust: auto"><br></div>
<div style="-webkit-text-size-adjust: auto">Already 14 days passed still not received my money </div>
<div style="-webkit-text-size-adjust: auto"><br></div>
<div style="-webkit-text-size-adjust: auto">Bank statement attached for your reference </div>
<div style="-webkit-text-size-adjust: auto">Order # 8263822792</div>
<div style="-webkit-text-size-adjust: auto">&amp;Order # 8267404635</div>
<div style="-webkit-text-size-adjust: auto"><br></div>
<div style="-webkit-text-size-adjust: auto">Money to be received for both above mentioned order numbers </div>
<div style="-webkit-text-size-adjust: auto"><br></div>
<div style="-webkit-text-size-adjust: auto">Please do the needful </div>
<div style="-webkit-text-size-adjust: auto"><br></div>
<div style="-webkit-text-size-adjust: auto">Regards </div>
<div style="-webkit-text-size-adjust: auto"><br></div>
<div style="-webkit-text-size-adjust: auto">Kalimullah</div>
<div style="-webkit-text-size-adjust: auto"><a dir="ltr" rel="noreferrer">66153337<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMjQ4Mjk0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8nZcWcTAaL2ctu9Ynl1R4ZFSS2uqkic9ehXBWsJISH0"></a></div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 Jun 2021, at 3:03 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">​Hi Kalimullah</div>
<div dir="ltr">​<br>
</div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (KWD 24.29) on (03/06/2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 <strong>working days.</strong>
</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2739531