Subject: Ticket Assigned - Conversation with reem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Jun 2021 13:48:18 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reem reem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  reem Bot:  Hi Reem ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504121276            05:12 PM, 22nd Jun                   Sohaib                   Hi Reem ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           05:12 PM, 22nd Jun                     reem                    Hi dear           05:12 PM, 22nd Jun                     reem                    I request for a return no. 1001059791           05:13 PM, 22nd Jun                     reem                    On June 16           05:13 PM, 22nd Jun                     reem                    And it now it is not picked up           05:13 PM, 22nd Jun                     reem                    I need to know when it will be picked up as I’ll be travelling           05:14 PM, 22nd Jun                     reem                    Soon           05:14 PM, 22nd Jun                     reem                    R u still there?           05:15 PM, 22nd Jun                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           05:16 PM, 22nd Jun                   Sohaib                   Could you please confirm that if the following contact number is correct : +971504121276           05:26 PM, 22nd Jun                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           05:34 PM, 22nd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2751381